Bob is an experienced mediator with the "Buyer-Seller / "Broker-Client" Mediation Program of the Maryland Association of Realtors. Most real estate contractual matters proceed to conclusion without serious difficulty. Occasionally, however, either misunderstandings from the outset or lack of communication or unfulfilled expectations during the process raise a problem that the parties themselves and their realtors are unable to resolve. A broken contract typically leads to legal action; and a fulfilled contract by an unhappy party typically leads to other sorts of serious adverse effects. A trained and experienced mediator can help the participants fully understand the needs of each other and explore ways to resolve the matter between them on an agreeable basis.